- Customer Support. JackpotCity is dedicated to providing each and every customer with exceptional service. The casino takes pride in having experienced and friendly customer care agents at players' disposal round the clock. They are prepared to solve every issue in a timely manner and you can get in touch with them via two convenient methods.
- How do I contact Customer Support? If you can't find the answer to your question on our help site, you can always get in touch with a customer support representative by email. Send in your question using our Submit a request form anytime. When you contact Customer Support, please include the following information: Your Friend Code.
- The customer support in Jackpot City is available 24/7 and the average time for an email response is 48h! On top of everything, there is multilingual support! You can use Chinese, English, Finish, Italian, Norwegian, Portuguese, Swedish, French, Spanish, Greek, Russian, German and Polish languages both for the website navigation, as well as for contacting the support.
- At JackpotCity you can choose from more than 500 online casino games while there is something for everyone to enjoy! Cutting Edge Online Casino Games Microgaming was founded all the way back in 1994, and the expertise and experience of this online casino software developer is obvious in every single one of the casino games we have the pleasure.
Jackpot City Customer Support Jackpot City casino is well known for providing the best customer support to its players. Its exceptional dedication to servicing its customers is reflected in the fact that there are no pending issues or complaints against them.
PROMOTIONS
Before you first download the software and setup your account you'll have the chance to choose a special Welcome Bonus. Right now the most popular is a 100% match up to €/$200. Players have 7 days to claim their new player sign-up bonus after setting up their account. The rules are fairly stringent – a 50-times play-through or rollover is required and any winnings are allocated 50% to your cash balance, and 50% to your bonus balance. Any winnings attributed to the Cash portion of your balance can be withdrawn at any time, subject to meeting all terms and conditions. How do you gamble.
The most important conditions are that a €/$200 bonus has to be played through with €10,000 in total wagers, and they can only be played on Slots, Keno and Scratch cards for a 100% deduction. If you play video poker or blackjack (not classic blackjack), your play only counts for 10%, and classic blackjack counts for only 2%, where you would have to play 50 x 50 x €/$200 = €/$500,000 to meet the requirements. Real deal bet.
As for other games like Roulette, Sic Bo, Craps, Baccarat, Table Poker, Casino War and Red Dog, no play counts. This means that roulette players get zero credit for their play towards a bonus requirement. If that's what you want to play, better to call and ask to have the bonus removed before playing!
Complimentary Play
Most casinos offer some type of loyalty reward or complimentary play for their regular guests. Jackpot City offers a point for every €/$10 in action that accrues in a Loyalty account for redemption later. 100 Points may be redeemed for €/$1 once 5,000 points have accrued.
JackpotCity Casino
Casino Games
Mobile Games
At JackpotCity our main objective is to bring all of the best online casino games directly to you, and players in Canada have trusted us to do this for many years. The main reasons that we are able to do this are the fact that we are powered by Microgaming software, and that we have such strong service and support structures in place for you.
Jackpot City Customer Support Center
At JackpotCity you can choose from more than 500 online casino games while there is something for everyone to enjoy!
Jackpot City Customer Supporting
Cutting Edge Online Casino Games
Microgaming was founded all the way back in 1994, and the expertise and experience of this online casino software developer is obvious in every single one of the casino games we have the pleasure of offering you at JackpotCity.
With superb graphics, animations and functionality, you'll be immersed in every game as soon as you start playing. You can also enjoy several live dealer options, which is as close to a live game as you can get online and will make you feel as if you're sitting in one of the best land-based casinos in Canada!
Play Casino Games your Way
Being powered by Microgaming also means that JackpotCity casino is available to you on any device or operating system as a flash-player format that can be accessed directly from your web browser.
When you add all of this quality to the fact that we look after you with the best security and support available online, you should be able to see why the best playing experiences possible are available at JackpotCity.
We've got a range of secure and convenient banking options available to you, and a team of Customer Support Agents on standby in the unlikely event of anything going wrong. All of our operational standards are monitored by the Malta Gaming Authority, which takes care of our regulation and licensing. We're also the proud bearers of the coveted eCOGRA seal of approval for safety and fairness, so you really can trust that you are in the safest possible hands.
Let us worry about everything else; all you need to focus on is enjoying your favourite casino games!
High Profile Online Slots
For award winning slots action, look no further. You can play classic 3-reel, immersive video slots and exciting progressive jackpot games with us, so whatever your mood and skill level is we've got the perfect slots game for you.
The 3-reel games are popular with purists, and are simple enough for beginners to enjoy as well. Don't be fooled though – they regularly pay out large amounts, and for this reason they're a big hit with all of our other players as well!
When you feel like something more detailed and immersive, treat yourself to getting lost in our video slots games. These cutting edge video slots games all feature intricate storylines that unfold as you play, and influence the graphics, animations, sound and in-game bonus rounds. Their central themes range from successful franchises like Playboy to tongue-in-cheek titles like Agent Jane Blonde, based on a sexy spy.
Our progressive jackpot slots games deliver really impressive wins that are far more than whatever a stand-alone game could offer. A portion of every real money bet from every player is added to a central and progressively growing pot, which can be triggered at any time. This could be random, or activated by the symbols on the reels lining up in a certain way. The return on a relatively tiny investment when this happens is mind-blowing, and for most winners it represents a truly life-changing moment.
Sophisticated Online Roulette
Roulette is among the oldest and most elegant of casino games, which is why it has always been so popular with players who frequent JackpotCity. You can choose from American, French and European variations of the game, as well as multi-wheel games, multi-player games, live dealer options and even progressive jackpots that work similarly to their slots counterparts.
The more you play, the more you'll understand the subtle complexities of this seemingly simple game. You'll appreciate them and have more fun as well and will, most importantly, be able to win more often!
Skilful and Strategic Blackjack Entertainment
This much-loved casino classic has evolved into many variations over the years and you can play more than 40 different games, each more entertaining than the next, at JackpotCity. These include multi-hand and high roller versions, as well as Classic, High Streak, Atlantic City and many more versions.
Being able to enjoy so many different casino games variants should help you understand and appreciate each one, and develop you into a well-rounded Blackjack aficionado. Give yourself the time to enjoy investigating them all and finding your personal favourite!
Even More Casino Games
We've got plenty of other popular casino games on offer for you, including Video Poker, Scratchcards, Sic Bo, Pai Gow and more, so whenever you want to take a break from one type of casino game we'll have what you want on standby.
With over 500 games in total, one thing we can guarantee when you visit us is that you will definitely never be bored.
Our regular bonuses and promotions will boost your casino account and your betting power, so that you get to win more at the end of the day. We've also got some great promotions to pamper and spoil you, with everything from casino credits to luxury cruises up for grabs. Our Loyalty and VIP programs reward you with more and more perks as you play more and more, meaning no real money bet is ever wasted!
It's also possible to play a lot of our games for no deposit, which is a good way to relax and appreciate their finer points. More importantly, you can find the casino games that you want to play, try new releases out, practice your skills and develop your strategy in a risk-free way.
Super hot no download. Whether you want to play our casino games for free or you're in the mood to win some serious payouts, the time to start is now. Register an account at JackpotCity and get going!
